Track Orders
You can track your order after it has been shipped.
How to Track
- Find your order confirmation email.
- Wait for the shipping confirmation email with a tracking number.
- Use the tracking link provided in the email or visit our order tracking page.
Tracking updates may take 24-72 hours to appear after the carrier receives the package.
Why Tracking May Not Update Immediately
For made-to-order products, there may be a production period before shipping. Tracking information is usually available only after the carrier has received the package.
Multiple Shipments
If your order includes multiple items, they may ship separately from different fulfillment locations. You may receive multiple tracking numbers.
Need Help?
If you have not received tracking information or your tracking has not updated for several days, contact us at customellosupport@gmail.com with your order number.